Profitability

The information from all conducted investigations is entered, analyzed and processed in IMPULS and then reported on a 5-degree scale. For example, an organization with 100 million kronor in working capital that increases its CSI or NMI index to 0.1 on the 5-degree scale will see an increase in profits on average of 1 million kronor.

Our studies have shown that the link between satisfied customers and satisfied employees is linear. However, the relationship between these factors (ratios) and profitability is exponential. In other words, it pays for an organization to become as perfect as possible. Many organizations do not have full control over how well they meet their employees' or clients' requirements and expectations, or how they are performing in comparison to their competitors.

"The difference between winning an award and coming in second may just be a few percent difference with a key customer ..."

"... The difference for your business between knowing and not knowing can be worth several million kronor..."

These grains of gold are what we at Tradewell will help you identify!